Access Information

Firebug is an inclusive venue, and welcomes Deaf and disabled customers. 

CONTACT DETAILS

Access Contact: Kat Frater
Email: [email protected]
Telephone: 0116 255 122

Venue Description

The venues main entrance is up 2 steps, but there is step free access around the side. If you need to use the step free entrance, please let us know in advance where possible, and someone can come and open the door for you. This will bring you into the bar area. On this level, you will also find our accessible WC and lowered bar area. The music venue is located upstairs via 23 steps. 

Personal Assistant tickets

If you require a Personal Assistant ticket to enable you attend an event at our venue, please get in touch, and we can help arrange this for you.

Accessible viewing area

We don’t have a dedicated viewing area, but if you require a seat, we are more than happy to provide one for you. We have a variety of seating available, so please do get in touch for us to assist you. 

Travel Guide and Arrival Guide

There is accessible parking located on Bowling Green Street 70 meters from Firebug. There is loading to the front and side of the venue. There is also an NCP car park located 300 meters away, which has £2 parking from 5pm-1am

Customers are able to be dropped off right outside the venue

Leicester station is located 900 metres away from the venue. 

The venue is open Tuesday to Sunday from 12pm – 4am, Monday 4pm – 4am. The gig room opening times are gig specific, so please check your ticket, or our website for details. 

Please be aware that if you require the alternative, step free access to the downstairs venue before 9pm, there will be no one on the door, so please either let us know in advance what time you will arrive, or alternatively, please give us a call on your arrival. 

Toilets

On the ground floor, there is an accessible WC located to the right hand side of the bar. 

Upstairs there are additional toilets but they are not accessible to all.

Customers with Medical Requirements

Firebug welcomes any customers who may need to bring food, drink, medicine or medical equipment with them to manage a medical condition.

Assistance Dogs

Assistance dogs are welcome in the venue. 

Strobe Lighting

We occasionally use strobe lighting at the venue, and will have signage up on the night. If you have any concerns, please contact us to discuss. 

Other Info

We have a lowered bar located in the bar on the ground floor